JpKrCash is now available throughout Japan and Korea, with a 24-hour team that guards every transaction 24 hours a day, every day of the year.
With the increasing trend of global cross-border capital flows, *JpKrCash* announced the completion of its service network upgrade in Japan and Korea.
Three major upgrades have been realized: * nationwide coverage in major cities + 24-hour customer service support + instant payout*.
The expansion includes the core cities of Tokyo, Osaka, Nagoya, Fukuoka and Sapporo in Japan, as well as the major areas of Seoul, Busan, Daegu, Incheon and Kwangju in Korea. Regardless of the city, JpKrCash is able to settle payment in Japanese Yen or Korean Won within a short period of time as long as the cash payment is made in Hong Kong, which can take as little as a few hours.
In addition to time efficiency, JpKrCash has synchronized its 24-hour global customer service support system. This team is composed of customer service personnel with professional backgrounds in finance and language, and supports four languages: Chinese, English, Japanese and Korean. JpKrCash is able to provide immediate response and assistance in the first time, no matter it is exchange rate inquiry, verification code reissuance, payment delay tracking or data modification.
"We understand that there is no downtime in cross-border trading, and with clients coming from different countries and time zones, we have to be on the line at all times - it's not a slogan, it's a promise."
- The head of customer service said in a press conference
In order to support its operations across the globe, JpKrCash has set up local collaboration teams in both Japan and Korea to ensure efficient disbursement processes and accurate on-site verification. At the same time, the company has also introduced strict identity verification and anti-counterfeiting procedures to ensure the accuracy of each payment delivery through the 8-digit authentication code system and official logo double identification.
According to internal data, the system upgraded to achieve a 99.98% payment accuracy rate, customer satisfaction increased by 18% compared to the same period last year.
Many long-time users have commented that JpKrCash's stability and speed of response are the main reasons they continue to choose it.
Looking ahead, JpKrCash will continue to optimize its coverage network in Asia and plan to expand into markets such as Taiwan and Singapore.
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